Hello!
Murrilla is a slow fashion and accessories brand that sells a range of one-off and custom crochet pieces. I am a one-woman show and everything is designed and produced from my home studio! My mission is to create joyful, one-of-a-kind pieces using materials that are ethically sourced and sustainably made. Some are recycled, some are from my nan’s collection, and some are bits and bobs I've found in charity shops.
If you have any questions regarding the collections, such as the customisable options, or if you just wanna say hello, please give me a shout via the 'get in touch' page and I'll aim to get back to you within 1-2 days :)
FAQs
What is the delivery time for a custom product?
Custom pieces will be shipped within 1 week of purchase date.
How do I specify what colours I'd like for a custom product?
When making an order, use the 'special instructions' box on the cart page to specify what colours you'd like. As the materials used are recycled, colours available can vary. If for any reason I am unable to find a match for your chosen colours, I will contact you. Alternatively, you can ping us a message using the contact form to find out what colours I have available.
Do you ship internationally?
Yes, for international shipping we use a tracked or signed for service. The price will be calculated at checkout.
What is your refund policy?
Refunds and exchanges can be requested within 14 days of delivery. Shipping costs cannot be refunded. Refunds are very expensive for small businesses so please read all information carefully and ask any questions you may have before purchasing!
We cannot accept refunds on custom products, however if you are not happy please contact me and I will always try and fix any issues for you :)